Privacy Policy

At Ecoverva, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

When you use our website or book a service, we may collect information such as your name, contact details, address, product information, and service history. This information is used to schedule appointments, provide installation and repair services, communicate service updates, process payments, and improve your overall experience.

We do not sell, rent, or trade your personal information. Your data may only be shared with our authorized service partners, technicians, or where required by applicable laws and regulations.

We implement appropriate security measures to safeguard your information. While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. Ecoverva reserves the right to update this policy from time to time, and any changes will be posted on this page.

For any questions regarding our privacy practices, please contact us at connect@ecoverva.com.

Installation Policy

Ecoverva aims to provide a smooth and reliable pickup experience for all service requests.

Customers can schedule a service appointment through our website or customer support. Once your request is received, our team will confirm the appointment based on technician availability and service location.

Before the scheduled visit, please ensure that the product is easily accessible and, where applicable, disconnected from the power supply. An authorized person should be present at the service location to assist with the inspection.

If you need to reschedule or cancel your appointment, we recommend informing us in advance to avoid delays. In case the customer is unavailable or the product is not ready at the scheduled time, an additional visit charge may apply.

Onsite services are available only in locations covered by Ecoverva's service network. While we make every effort to arrive on time, delays may occasionally occur due to traffic, weather conditions, or other unforeseen circumstances.

Privacy & Cookies Policy

Ecoverva uses cookies and similar technologies to enhance your browsing experience and improve the performance of our website.

Cookies help us remember your preferences, understand how visitors interact with our website, analyze website traffic, and improve our services. Some cookies are essential for basic website functionality, while others help us optimize user experience and measure website performance.

You can choose to manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of some features on our website.

By continuing to browse or use our website, you consent to our use of cookies in accordance with this policy. We may update this Privacy & Cookies Policy periodically, and any changes will be published on this page.